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Privacy Policy

Effective Date: 2nd April 2026

ITmedicus (“we”, “our”, or “us”) operates the PDM application (“Services”). We are committed to protecting your privacy and ensuring transparency about how your data is collected, used, and managed.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Professional information (e.g., specialty, designation)

b. Usage & Device Information

We automatically collect:

  • Device type and operating system
  • App usage behavior (features used, pdm screens viewed)
  • Crash logs and performance data

 

2. How We Use Your Information

We use collected data to:

  • Provide and improve our services
  • Personalize user experience
  • Communicate updates, alerts, and support messages
  • Conduct analytics and research
  • Ensure app security and performance

 

3. Analytics and Third-Party Services

We use Firebase Analytics, provided by Google, to analyze app usage.

Firebase may collect:

  • Device identifiers
  • Usage behavior
  • Crash and performance data
  • Approximate location (via IP)

Google processes this data according to its Privacy Policy:
https://policies.google.com/privacy

We do not sell user data to third parties.

 

4. Data Retention

We retain user data only as long as necessary:

  • Account Information: retained while your account is active and up to 90 days after deletion
  • Analytics Data: retained up to 14 months (Firebase default)

After this period, data is securely deleted or anonymized.

 

5. Data Deletion

You have the right to request deletion of your data.

You can delete your data by:

Upon request:

  • Data will be deleted within 7–30 days
  • Some data may be retained if required by law

 

6. Data Security

We implement appropriate security measures to protect your data against:

  • Unauthorized access
  • Alteration or disclosure
  • Data loss or misuse

Access to data is restricted to authorized personnel only.

 

7. User Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

9. Contact Us

If you have questions about this Privacy Policy, contact us:

ITmedicus Solutions
Email: info@itmedicus.com
Address: F: 8/B, H:31, Eastern Housing, Basherpul, Demra, Dhaka